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Shipping and timing

2.1 All prices are quoted in EURO. However the final payment through online transfer ( przelewy24) is exchanged into polish zlotys based on the current exchange course. That`s why the final bank charge can be slightly lower than this shown in the price quotation.
2.2 orientdeco.pl reserves the right to change prices of goods sold on its website, modifying the offer, running and stopping promotional activities and sales.
2.3  The following methods of payment are acceptable:
- credit card, money transfer or transfer into the paypal account – the Client will be charged by  „przelewy24.pl” service
- money transfer directly into the account of orientdeco.pl, MBANK, account number: 68 1140 2004 0000 3102 5027 7520, SWIFT code, IBAN code.

2.5 ORIENTDECO.PL is not responsible for any additional costs of money transfer charged by the foreign bank.

2.6 Deliveries outside the territory of Poland are effected by polish national Post, or the UPS, FEDEX, OR TNT courrier service. Payment on delivery option is not available for deliveries outside the territory of Poland and Orientdeco.pl will not accept such orders. Usual delivery times within European Union and several other countries:

UPS, Fedex, TNT : Two to for days.

National Post :

 

UK : 3 – 6 working days
Austria : 3 – 8 working days
Germany : 2 – 4 working days
Czech Republic : 3 – 5 working days
Denmark: – 7 working days
France: 3 – 5 working days
Spain: 4 – 7 working days
Italy : 3 – 7 working days

2.7 Delivery of goods ordered via the online shop takes place 1-3 days from the time of the confirmation of the order. Delivery of chopsticks with individually designed engraving ordered through the subpage "Design chopsticks for Your event" takes place 5 working days from the time of the confirmation of the order.

2.8. We are not responsible for any duty payments, and additional taxes in countries outside the European Union.

4. RETURNS AND CLAIMS

4.1. The Client may return the goods without giving any reasons within 10 working days from the date of delivery. The goods cannot have been used in any way and should be sent at the Client’s own cost to the following address: ul.Bukowinska 12/1026a, 02-703 Warszawa, Poland.  The money for the goods will be returned within 7 days from the date of receiving the returned goods.
4.2 In the case of individual orders placed through the subpage "Design Your chopsticks", the Client has no right to withdraw from the agreement where the product ordered has special features specifically commissioned by the Client. When ordering this type of product, the client is informed every time that they have no right to withdraw from the sales contract.
4.3 Claims may be accepted for following reasons:
        technical fault of the product
        a fault that occured in transport
The goods claimed together with a proof of purchase should be sent to the office address. The claim will be inquired within 14 days, and the Client will be informed of results.
In the case of fault which occured during transport, the ground for claim is the completion of claims reported in the presence of UPS courrier.
4.4 In the case the claim is allowed, orientdeco.pl will return the money to the buyer’s account or send new items at no cost to the buyer.

5. FINAL PROVISIONS

5.1 When placing an order, The Client willfully agrees to have his or her personal data processed and used for the purpose of delivering the order. The data will not be processed or used for any other purpose.
Personal data contained in the datebase of orientdeco.pl will be processed for the shop’s purposes only, the data is not and will not be made available to any other entities. The Client has the right to review his or her data, correct it and ask for the data to be no longer used by the shop. The data may be reviewed and changed after signing into the shop. In order to remove his or her account, the Client must send an email to office@chopstick.pl informing that the account is to be removed.
5.2 Sale Service Joanna Zaleska hereby declares that the content of the pages of www.orientdeco.pl. www.chopstick.pl, in particular the following: text, graphics, logo, buttons, icons, photographs, audio files, video files, digital content subject to electronic transfer, page headlines, scripts, names of services, text, visualisation of pages and others as well as software constitute its property or the property of content providers and partners cooperating with Sale Service Joanna Zaleska and for that reason are protected by Polish law and international law.
5.3 Sale Service Joanna Zaleska does not agree to have the following used without prior written consent:  trademarks, logo or any other information that constitutes the company’s property ( in particular the following: photographs, text, visualisation of pages or their form).
5.4 Sale Service Joanna Zaleska does not agree to have the shop’s internet pages or its contents used for commercial purposes or to have anybody copy the list of goods, descriptions and prices, photographs, information presented on the internet pages and their electronic transfer if these activities are undertaken with a view to achieving profit by another seller or to collect data for purposes that go beyond making personal use of such data.